Terms of service

Terms of Service

Overview
Welcome to Emirate Souq. By using our website and services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.

1. Access & Account
You must be of legal age to use our services. You agree to provide accurate information and keep your account secure. You are responsible for all activity under your account.

2. Products
We aim to display products accurately, but colors and appearance may vary by device. We may update, limit, or discontinue products at any time.

3. Orders
Placing an order is an offer to buy. We may accept or reject any order. Orders are confirmed only after payment is processed. Changes or cancellations may not be possible after confirmation.

4. Pricing & Billing
Prices may change without notice. Final pricing is shown at checkout. You agree to provide accurate payment details and cover all charges, including taxes and shipping if applicable.

5. Shipping
Delivery times are estimates. We are not responsible for delays caused by carriers or external factors. Risk transfers to you once the order is shipped.

6. Intellectual Property
All content on this site belongs to Emirate Souq or its partners. You may not copy, reproduce, or use it without permission.

7. Third-Party Tools & Links
We may provide access to third-party tools or links. We are not responsible for their content, services, or policies.

8. Shopify Relationship
Our store is powered by Shopify, but all purchases are made directly with Emirate Souq. Shopify is not responsible for any transactions or issues.

9. Privacy
Your data is handled according to our Privacy Policy and may also be processed by Shopify to deliver services.

10. Feedback
Any feedback you provide can be used by us freely for business purposes without compensation.

11. Errors
We may correct errors in pricing, product details, or availability at any time, including after orders are placed.

12. Prohibited Use
You may not use our services for illegal, harmful, or abusive activities or attempt to interfere with our platform.

13. Termination
We may suspend or terminate access to our services at any time without notice if terms are violated.

14. Disclaimer
All services and products are provided “as is” without warranties. Use them at your own risk.

15. Liability
We are not liable for any indirect or consequential damages, including loss of data, profits, or revenue.

16. Indemnification
You agree to protect Emirate Souq from any claims or damages caused by your misuse of the services.

17. Governing Law
These Terms are governed by applicable laws in the jurisdiction where Emirate Souq operates.

18. Changes
We may update these Terms at any time. Continued use means you accept the changes.

19. Contact
For any questions, contact:
support@emiratesouq.shop